You may want to track which of your users gave a specific piece of feedback.
To do this, you can set up your Feedchat link to pass the following parameter ?userId={userId}
Example:
example.app.feedchat.io/?userId=1234592
You will then be able to see the User ID value when viewing a conversation in the Insights tab. It will also be included in any data exports.
Why do this:
This can help you understand the demographics and behaviors your users, without exposing any sensitive user data to our platform.
Best practices:
Only pass unique non-identifiable IDs for this value. Don't use email, name, or any other personal identifiable information.
Other parameters:
For now, no other parameters included in the URL will be saved for a conversation. If you have a request for any additional parameters you wish to include, please contact support.